Overview of Services
TopTong Labs provides product information, lyophilized powder supply support, batch-document inquiry support, discreet shipment communication, and private WhatsApp assistance. TopTong is not a professional service provider, regulated service, or emergency support service.
Eligibility and Lawful Use
- You must be of legal age in your jurisdiction to access or request product information.
- You are responsible for confirming local laws, import rules, professional qualifications, and lawful handling requirements.
- You agree not to use the website or communication channels for unlawful purchase, import, handling, resale, or use.
No Professional Advice
Content on this website, including product descriptions, documentation references, messaging, and marketing materials, is for informational purposes only. It does not replace professional professional guidance, use instructions, regulated claims, or professional regulatory judgment.
Quotes, Orders, and Shipping
All quotes, product availability, document availability, shipping methods, and delivery timelines are subject to confirmation. Shipping estimates are not guarantees. Customers must provide accurate destination and contact information.
Prohibited Conduct
- Providing false or misleading information.
- Attempting to obtain products unlawfully or fraudulently.
- Misusing website content, product documents, labels, or shipment details.
- Copying, scraping, attacking, or interfering with the website or systems.
- Using our brand, content, or materials without permission.
Limitation of Liability
To the fullest extent permitted by applicable law, TopTong is not liable for customer misuse, local legal non-compliance, import refusal, delays caused by carriers or customs, third-party service interruptions, technical issues, or decisions made based on incomplete or inaccurate customer-provided information.
Changes to These Terms
We may update these Terms at any time. Continued use of the website or communication with TopTong after changes are posted means you accept the revised Terms.
Contact
For questions about these Terms, contact us through WhatsApp or email at [email protected].